Support
Need a hand with Chance? Email the developer directly, or check the frequently asked questions below. Chance is made and supported by an independent individual developer.
Contact the developer
Questions, bug reports, feedback or anything about your purchase — write to us and we'll get back to you.
We usually reply within 1–2 business days.Frequently asked questions
Is this gambling?+
No. Chance is an educational tool and simulation. There's no real money involved — nothing to wager, deposit or win. It's built to help you understand odds, not to bet.
Is there an age requirement?+
Yes. The app is intended for users 18 and older (or the minimum age in your jurisdiction), since it deals with poker concepts.
Do I need an internet connection?+
No. The calculator, trainer, statistics and reference all work completely offline. The only thing that uses the internet is advertising shown in the trainer — and Pro removes ads entirely.
Where is my progress stored?+
Entirely on your device. Streaks, points and stats live locally and are never sent anywhere. Deleting the app deletes your data with it.
How do I restore my Pro purchase?+
Pro is a one-time purchase tied to your Apple ID. Use “Restore Purchases” on the Pro tab to recover it on a new device or after reinstalling — no extra charge. If anything goes wrong, email us and we'll help.
How do I request a refund?+
All purchases and refunds are handled by Apple through the App Store. You can request a refund at reportaproblem.apple.com. We cannot process payments or issue refunds outside of Apple's process.